In one of our facilitation class, we teach that whenever you enter into a communication engagement, you should decide the primary reason for communicating.  There are four main reasons for communicating in a facilitated session.  The four main reasons for communicating as we teach in our classes are as follows:
1. To Inform – “To impart information to; make aware of something.”
2. To Persuade –  To cause (someone) to accept a point of view or to undertake a course of action by means of argument, reasoning, or entreaty.
3. To Request – To express a desire for, especially politely; ask for. Often used with an infinitive or clause.
4. To Build a Relationship – Every relationship is unique, and people come together for many different reasons. Part of what defines a healthy relationship is sharing a common goal for exactly what you want the relationship to be and where you want it to go.
I wanted to find out through a poll what others see as been the number one reason for communicating.   The results were surprising and was not what I expected.
What is your primary reason for communicating?

Below are the results of how people voted in this poll.

Request                     – 8%
Build Relationship –64%
Inform                      –26%
Persuade                   –3%
As the poll result shows, most people stated that their number one reason is “building relationship”.
Here are a couple of  comments:
1. “In my opinion, building relationships is the start of everything, love, friendship, networking, sales, all of them start with building relationships.”
2.  “To get buy in and support for your change initiative.”
We encourage anyone who interact with stakeholders for business or working on a project, it is best to think about your primary reason to communicate and plan your iteration around your main goal.
If you want to learn more about communication, facilitation as well as how to negotiate, please email me at george@bridgesconsultinc.com

Aug 3, 2021 | Business Analysis | 0 comments

Are You a Good Communicator?

Business Analysis | 0 comments

In one of our facilitation class, we teach that whenever you enter into a communication engagement, you should decide the primary reason for communicating.  There are four main reasons for communicating in a facilitated session.  The four main reasons for communicating as we teach in our classes are as follows: 1. To Inform – “To […]

Related Articles

Related

Business Analysis in 5 Steps

Introduction to the Business Analysis Process How a business analyst conducts his work is based on many factors or variables. Business analysis is influenced by the culture of the organization, the maturity of the organization, the product development life-cycle and...

read more

Think outside the Box

How many times have you heard the phrase, "Think outside the box?" Usually, when this phrase is used it is to encourage someone to create a solution or solve a problem by thinking differently. In this article, I want to show that in order for you to think outside the...

read more